Frequently Asked Questions
Everything you need to know about your SKYZONE FPV gear and orders.
What is the typical shipping time for international orders?
Most international orders are processed within 1-2 business days and typically arrive within 7-14 business days, depending on the selected shipping method and customs processing in your country.
Do SKYZONE goggles come with a warranty?
Yes, all SKYZONE FPV goggles and electronics include a 12-month limited warranty that covers manufacturing defects and hardware failures under normal operating conditions.
What is your return policy for FPV equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that opened or flown products may only be eligible for repair or replacement under warranty.
How do I update the firmware on my SKYZONE goggles?
Firmware updates can be downloaded from our official website's support section. Connect your goggles to a PC via USB and follow the included PDF instructions to ensure your device has the latest features.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
Can I track my package after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery status.